Quality customer service combined with high-quality facilities and
proximity, accessibility, and interconnectedness of locales clinches the
center services provider CyrusOne (NASDAQ: CONE), announced today
that CARFAX, a trusted provider of vehicle history information, selected
CyrusOne's "Massively Modular" Carrollton, Texas, facility to house its
11 billion vehicle history records.
With the most comprehensive vehicle history database in North America,
CARFAX supplies vehicle history data in the form of reports used by
thousands of businesses, car dealers, law enforcement groups, service
providers, government entities, and millions of consumers to make
informed purchase decisions.
CARFAX was attracted to CyrusOne's commitment to customer service, its
high-quality facility specifications, the proximity of CyrusOne's
Carrollton facility to CARFAX operations, and the accessibility and
interconnectedness of CyrusOne's footprint overall.
"We knew we wanted a data center partner so we could focus more of our
attention on our core business. And while we expect to benefit from the
space, power, cooling, and corresponding uptime delivery that CyrusOne
offers, the big differentiator for selecting CyrusOne was the unmatched
level of customer service its people deliver," said Joedy Lenz, vice
president and chief technology officer, CARFAX. "CyrusOne built a team
to support us that is knowledgeable, helpful, and responsive, which
helps develop a sense of trust. They prove through every interaction
that the company is truly interested in the success of our business."
CyrusOne's ability to satisfy its customers is supported by the
exceptional responsiveness and full transparency engrained in CyrusOne's
culture. Its delivery platform enables application of industry best
practices and provides customers with self-service, reporting, and
overall management. CyrusOne also offers flexible, scalable solutions
with the top-tier availability that growing businesses need—all
supported by available 100% uptime service level agreements (SLA).
In addition to customer service and transparency, CARFAX was attracted
to the CyrusOne data center in Carrollton, just outside Dallas, because
of the high-quality facility specifications. The site offers the
potential for 400,000 square feet of colocated floor space to allow for
expansion over time and 250 watts per foot or more via N+1 and 2N
architecture using CyrusOne's mesh design. CyrusOne's mesh design is
capable of delivering 100 percent uninterrupted uptime.
"Beyond the quality of the Carrollton facility and its proximity to our
Columbia operations, we liked the flexibility CyrusOne offered in terms
of multiple locations across the country that are easily accessible by
commercial air, and its interconnection capability," said Lenz.
CyrusOne has data
center locations across the United States, Europe, and Asia that
give customers the flexibility and scale to perfectly match their
specific growth needs. In December 2012, the company began piloting in
Texas the first statewide Internet Exchange in the country. Connecting
all of its facilities in Dallas, Houston, Austin, and San Antonio, the
offering is scheduled to formally launch by February 2013.
"Our data centers are top tier and located where our customers want to
be, but the appreciation we hear from CARFAX regarding our customer
service is what really makes us unique," said Dottie Spruce, executive
vice president of sales, CyrusOne. "It's at the core of who we are as a
company and at the core of the people we attract to work for us. Our
company's innate drive for excellence is why we serve a roster of
customers that includes more than 100 of the Fortune 1000 companies and
nine of the Fortune 20. To secure and maintain relationships with such
marquee brands as CARFAX, we must continue building on our legacy of
delivering and delighting beyond their expectations. Time and again
we've proven we are up to the task."
For more information about CyrusOne, call 1-866-CYRUSONE
(1-866-297-7663) or visit www.cyrusone.com.
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CyrusOne (NASDAQ: CONE) specializes in highly reliable enterprise-class,
carrier-neutral data center properties. The company provides
mission-critical data center facilities that protect and ensure the
continued operation of IT infrastructure for more than 500 customers,
including nine of the Fortune 20 and more than 100 of the Fortune 1000
CyrusOne's data center offerings provide the flexibility, reliability,
and security that enterprise customers require and are delivered through
a tailored, customer service-focused platform designed to foster
long-term relationships. CyrusOne is committed to full transparency in
communication, management, and service delivery throughout its 24 data
CARFAX is the vehicle history expert for used car buyers, sellers, and
the automotive industry. CARFAX created the Vehicle History Report in
1986 and maintains the largest vehicle history database ever assembled,
comprising over 11 billion vehicle records from more than 34,000 sources
across North America.
Nicole Aguillard, 713.235.8707
Mindy Miller or Jacob Smith, 513.671.3811
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